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Keep Away From embroidedworkwear.co.uk Bad Customer Support Ever!
Posted By DooreBruchman709 On 22. January 2012 @ 13:02 In Perfectly Criminal | No Comments
I ordered Embroided Workwear on 14/09/11 which were supposed to arrive within 7 - 28 working days but eventually incoming the polo tops on 13/01/12 some 4 months after ordering but paying embroidedworkwear.co.uk in full.
I ordered big polo tops 42-44″ because I possess done previously but the polo tops arrived calculated a whopping 48″ but embroidedworkwear.co.uk are unwilling with refund or exchange.
They state I ordered large polo tops and I got big polo tops end of news. One of many embroidedworkwear.co.uk CS agents (Nicola) even cut me off while I was still talking to her about the polo tops and I suddenly realised that Embroided Workwear truly have no respect next client satisfaction.
After discussing this with Oliver Slingsby the owner of embroidedworkwear.co.uk I felt a lot more annoyed as all I got was one ridiculous reason after the additional about the big variance in size between this and my previous purchase of the same item.
Excuses ranged within the older polo tops find shrunk, The old polo tops have the wrong label in them right through with calling me a liar but recommending the pic I transferred were not 2 large polo tops and a medium along with a big polo top to make the difference in size look much better than it was.
After explaining to Oliver since embroidedworkwear.co.uk that I ordered the same polo tops because routine plus the same size porsche continued to fob me off nonetheless after many emails with oliver@embroidedworkwear.co.uk he eventually admitted they changed suppliers plus the polo tops presently measure 46 - 48″ instead associated with the 42″ earlier.
Oliver again fobbed me off thus I explained again that I went to his url embroidedworkwear.co.uk chosen the same polo tops but size 42-44″ but fully expected to obtain polo tops of that size like my previous orders.
Embroided Workwear knows there is a matter with all the size of the polo tops from changing supplier. Unfortunately the size found on the drop down box features an not been updated but anybody ordering size 42-44″ can acquire 46-48″, with daimler is no caution on the item description or throughout the ordering process with advise shoppers of this change in size.
Understanding that I am within the appropriate and having performed nothing incorrect I outgoing another e-mail to Oliver Slingsby owner of [1] Embroided Workwear recommending I might take advice since the CAB or Trading Guidelines but was amazed when I incoming Oliver’s reply as follows:
I see you really have realised that any Trading Standard Office, CAB but or Court in the UK might see our side of this news of the individual who ordered the wrongly sized goods inspite of the supplier of these goods doing all they can with help consumers with a sizing guide.
I am sorry you feel this means but I’m very miffed at the method you may be dealing with this, do about it what you ought to do.
Kind Regards
Oliver
Embroided Workwear
This illustration of unprofessionalism but blatant disregard towards the customer Only shows precisely how Embroided Workwear treat their buyers, needless to say I will likely not order from embroidedworkwear.co.uk again but would advise individuals seeking [2] Embroided Workwear, fleece tops, sweaters, polo tops, function trousers or alternative Embroided goods with avoid Embroided Workwear but source a Workwear supplier who value shoppers and treat them with all the respect they deserve.
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URL to article: http://celestesblog.com/2012/01/22/keep-away-from-embroidedworkwearcouk-bad-customer-support-ever/
URLs in this post:
[1] Embroided Workwear: http://www.fraudwatchers.org/forums/showthread.php?t=50958
[2] Embroided Workwear: http://www.trustpilot.co.uk/review/www.embroidedworkwear.co.uk
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